GN Netcom Jabra PRO 9400 Series Manuals, GN Datasheet, GN Netcom PRO 9400 Series.
- Get support for your Jabra Pro 930. Find all product guides, resources and FAQ’s.
- Jan 06, 2012 Plantronics Blackwire 720 Stereo USB and Bluetooth Lync/UC Headset Review - Duration: 11:35. Setup and features of the Jabra Pro 930 wireless headset for Microsoft Lync. Check out the full.
26
english
8. SUPPORT
8.1 FAQS AND TROUBLESHOOTING
Q How do I pair my headset with the Jabra PRO 930 base?
a Dock the headset with the base to initiate pairing. Pairing will occur
automatically, unless the base is currently linked with a primary headset (a
headset already paired with the base). alternatively you can force pair a new
primary headset, if there is currently a primary headset already paired with
the base.
Q Can I pair my headset directly with a third-party DECT phone, or base?
a no. the headset can only be paired with a Jabra PRo 930 base.
Q Why doesn’t my computer detect the Jabra PRO 930?
a try connecting the base to another Usb port on the PC. It is recommended
to have a direct connection between the base and Usb port (without a Usb
hub). If available, run the softphone audio wizard.
Q Why doesn’t my headset work with my softphone?
a Check the following:
• ensure the headset battery is charged. the base battery icon will be
blinking green when charging,
or solid green when charged.
• ensure the headset is in range of the base. the range is up to 120 m,
depending on environment.
• ensure the headset and base are paired. to initiate pairing, dock the
headset.
• ensure the Jabra 930 is selected and configured in your softphone settings.
Q Why can I not hear sound or listen to music from my PC in my headset?
a Check the following
• ensure the Jabra PRo 930 is set as the current audio device in Windows
sound and audio Devices control panel, and in your softphone software.
Jabra Pro 930 User Manual
• ensure the audio link to your PC is active. Right-click the Jabra Device icon
in the Windows taskbar,
and select open audio Link, or double-tap the multi-function button on
the headset.
Jabra Pro 930 Headset Troubleshooting
Page 22: 4 power management, 5 pc audio detection, 6 listening to music
22
english
7.4 POWER mANAGEmENT
the Jabra PRo 930 provides several built-in power management features for
conserving energy.
Auto sleep mode
auto sleep mode can be enabled using the Jabra PRo 930 base (see section
7.7). auto sleep mode is off by default. When enabled, the Jabra PRo 930 will
automatically enter sleep mode after 8 hours of inactivity, as
indicated by the battery indicator slow flashing blue. sleep mode will end
when docking or undocking the headset.
NOTE: If the Usb cord is disconnected from the PC or the PC goes into sleep
mode, the base will automatically enter sleep mode.
Automatic headset power off
after 60 minutes of no audio link between headset and base, the headset
will automatically power off. to power the headset on, tap the multi-function
button.
7.5 PC AUDIO DETECTION
the Jabra PRo 930 can be configured to automatically open an audio link
between headset and PC when sound is detected on the PC. automatic PC
audio detection is default-enabled.
Enable/Disable PC audio detection
1. Launch Jabra Control Center, and select the ´softphone (PC)´ tab.
2. select the relevant setting under ´PC audio control´, and then click apply.
7.6 LISTENING TO mUSIC
Music played on a PC connected to the Jabra PRo 930 will automatically play
in the headset. alternatively double tap the multi-function button to keep the
audio link open.