Secure Liberty 100 Smart Meter User Manual

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May 03, 2019  I am considering moving across from my current supplier to OVO, but only if OVO can onboard my smart meter (currently dormant). The meter vendor is Secure Meters, model Liberty 100, fitted originally by First Utility. I am assuming First Utility and OVO must both use Secure Meters.

  1. Secure Liberty 100 Smart Meter Manual
  2. Secure Liberty 100 Smart Meter User Guide
  3. Secure Liberty 100 Smart Meter Manual Pdf

Start by making sure you're looking at your smart meter on the wall and not an in-home display

If you think your smart meter isn't shown below, please send us a clear photograph showing the entire front of your meter. We'll find out how to read your meter and we can add your meter type to our guide.

Once you can read your meter, submitting readings regularly will keep you on top of your energy. You can set up email reminders.


Electricity smart meters

To find your electricity read you're looking for a number followed by 'KWH' (but remembering to ignore the numbers after the decimal place).


If you have a keypad

To get a reading from these smart meters:

Secure Liberty 100 Smart Meter Manual

  1. Press 9 on the keypad.
  2. A series of letters will appear: IMP KWH.
  3. Then you’ll see 8 digits (e.g. 0012565.3) followed by kWh at the bottom right of the screen.
  4. This is your read, so in this case your reading would be 12565.

If you have an Economy 7 smart meter (your meter records day and night usage):

  1. Press 6 on the keypad until you see 'IMP R01' followed by 8 digits - this is usually your night/off-peak reading.
  2. Then keep on pressing 6 on the keypad until you see 'IMP R02' followed by 8 digits - this is usually your peak/normal reading.
  3. Ignore any digits after a decimal point if you have one. We only require the whole numbers.


If you have two buttons

To get a reading from these smart meters:

  1. Press the 'Display' or 'Display Select' button.
  2. By pressing the button the meter display will scroll through to the meter reading. The number you're after is the one followed by kWh.
  3. As before write down all the digits, ignoring any digits after a decimal point if you have one. We only require the whole numbers.
  4. In this example the meter reading is 23541.


If you have A and B buttons

To get a reading from these smart meters:

  1. Press the A button.
  2. Keep on pressing this until you get to TOTAL ACT IMPORT.
  3. The number shown below this is your meter reading.
  4. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  5. In this example the meter reading is 11256.


If you have 3 buttons

To get a reading from these smart meters:

  1. Press the middle button.
  2. The number shown below IMP is your meter reading.
  3. If you have a 2-rate meter, R1 indicates Rate 1, R2 is Rate 2 and T is total.
  4. You can press the middle button again to see all the readings.
  5. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  6. In this example the meter reading is 23541.


If you have an orange button on the left and blue buttons on the right

To get a reading from these smart meters:

  1. Press the orange button.
  2. You'll see a row of digits followed by kWh.
  3. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  4. The reading in this example is 12565.


Gas smart meters

To find your gas read you're looking for the number followed by 'M3' (but remembering to ignore the numbers after the decimal place).


If you have a keypad

To get a reading from these smart meters:

  1. Press 9 on the keypad.
  2. VOLUME will appear on the screen.
  3. Then you’ll see a row of digits (e.g. 00063.5) followed by M3 at the bottom right of the screen.
  4. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  5. The read in this example is 00063.


If you have A and B buttons

To get a reading from these smart meters:

Secure Liberty 100 Smart Meter User Guide

  1. Press the A button.
  2. Keep on pressing this until you get to METER INDEX.
  3. The number shown below this is your meter reading.
  4. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  5. In this example the meter reading is 63.


If you have a left arrow, a circle and a right arrow

To get a reading from these smart meters:

  1. Press the middle 'circle' button.
  2. The screen will show 'current meter reading' written along the top.
  3. You'll see a row of digits followed by m3.
  4. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  5. The read in this example is 63.


If you have 3 square red buttons

or

Your buttons may or may not be labelled A, B and C. To get a reading from these smart meters:

  1. Press the 'A' or left button.
  2. You'll see a row of digits followed by m3.
  3. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  4. The read in this example is 135.


If you have an orange and a blue arrow to the right of the screen

To get a reading from these smart meters:

  1. Press the orange button.
  2. You'll see a row of digits followed by m3.
  3. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  4. In this example the meter reading is 135.


If you have two white buttons to the right of your display. Your buttons might have arrows and other markings around them.

To get a reading from these smart meters:

  1. Press the right button. This might be labelled 'OK'.
  2. The display should wake up and you'll see a row of digits followed by m3.
  3. Ignore any digits after a decimal point if you have one. We only require the whole numbers.
  4. In this example the meter reading is 135.
My smart meter has been installed. Now what?

Your smart meter should start working right away, so you don’t need to do anything. It’ll start clocking your energy and sending us meter readings regularly.

You can simply enjoy using your In-Home Display (IHD) to keep an eye on your daily, weekly or monthly energy use. And the cost, kilowatt hours and carbon emissions.

How do I set up my smart meter?

You don’t need to do anything – the engineer will set it all up during the installation.

How do I use my smart meter?

Our engineer would have showed you the ropes when they fitted your smart meter. But they will also have left you a smart meter user manual to use. If you can’t find your guide, you can download a copy here.

How do I read my smart meter screen?

You might have 2 smart meters (1 for electricity and 1 for gas), or just 1 (for electricity). Either way, it’s important to know how to use them. Because, occasionally, there may be a communication problem between your In-Home Display (IHD) and your smart meters. If so, you’ll need to know how to find your way around your smart meter display screen, and be able to take meter readings.


The symbols

Secure Liberty 100 Smart Meter User Manual

Secure Liberty 100 Smart Meter Manual Pdf

Smart meters are designed to work all over the world, and with a range of energy systems, so there are some symbols you can simply ignore – such as the € sign for euros.

You can tell which symbols apply to you and your smart meter, because they’re black, while the ones that aren’t relevant to you will look grey.

Here’s an example of a smart meter screen:

  1. If you have a Feed-In Tariff, these symbols show whether you’re currently importing or exporting electricity.
  2. This tells you whether your energy is ON, OFF or READY. The plug symbol refers to your electricity, and the flame is gas. In this illustration, the plug is black while the flame is grey, so the information refers to electricity. If your screen shows OFF or READY, your meter’s off supply, so you need to wake it up and get it back on supply.
  3. If you’ve got unread messages from us on your smart meter, this symbol will be lit.
  4. This tells you which unit of energy you’re looking at. M³ (cubic metres) is gas and kWH (kilowatt hours) is electricity.
  5. HAN stands for Home Area Network. This is the network that your smart meters use to communicate with each other, and your IHD. The symbol on the screen shows that the meter has been set up to provide a HAN, although it may not be communicating with other devices if it hasn’t yet been linked to them.
  6. These shapes become letters or numbers, to give you messages or show you amounts, such as how much energy you’ve used, or how much credit you’ve got (see below).
How do I take a smart meter reading?

Just press ‘9’ on your smart meter keypad to show the meter reading in kilowatt hours (kWh) for electricity and cubic meters for gas.

If your smart electricity meter is on an Economy 7 tariff (where you pay a standard price during the day and a lower rate for 7 hours overnight), press ‘6’ and then press it three more times until you can see ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Press ‘6’ again and you’ll see ‘IMP R02’. This gives your daytime reading.

How long will it be before I get my first bill with my new smart meter?

It might take up to 6-8 weeks before you get your first statement for your new smart meter(s). You can also log into My OVO whenever you like to see exactly how much energy you’ve used and what it’s costing you.